It is our mission to provide the highest quality service with emphasis on establishing
and maintaining long-term relationships with our customers. Treating your cargo
as our own gives our customers peace of mind and confidence in us.
The most important factor in determining who you will procure your services from
is whether or not your needs are met and that exceptional value is delivered for
your costs. In addition to our experience in meeting and exceeding our customer’s
expectations, there are four additional characteristics of the ITM Group business
philosophy that make us truly unique among other vendors and contractors:
Experience, Commitment, Adaptability and Loyalty
Experience: Everyday our customers trust us with the design, implementation, management,
monitoring and evaluation of their supply chain processes and worldwide movements.
As a single source provider of supply chain management, logistics and procurement
solutions, we take pride in our operational and managerial efficiency, efficient
communications structure and the transparency we offer to our customers.
Commitment: ITM Group is committed to helping our clientele address the practical
and strategic challenges that come with any supply chain, logistical, or procurement
needs. We give 100% of our resources to providing tailored solutions that fit the
dynamic and unique operational goals of each of our customers.
Adaptability: An essential factor in procuring and providing services is whether
or not the vendor selected has the ability (scalability) to adapt and respond to
your needs. Thanks to our company structure, ITMG has the ability to increase or
decrease capacity with ease and provide even more value added and specialized supply
chain services through our unbeatable customer service and accessibility.
Loyalty: We earn the respect of our customers, partners, and suppliers every day,
in everything we do. We strive to provide the highest quality service with an emphasis
on establishing and maintaining long-term relationships with each client.
In the end, ITM Group’s team is made up of achievers. Every day starts at zero and
by the end of the day we need to achieve something tangible. The pace and levels
of productivity we have set for our work group is the theme that keeps us moving
and ensures the highest level of service and customer satisfaction 100% of the time.